Help.center is a versatile AI-powered platform that automates customer support, helping businesses reduce response times. With its intuitive knowledge base, customers can find answers quickly without needing to contact a support agent. The integrated AI Ask Widget allows for real-time engagement directly on your website. When questions require human intervention, Help.center’s shared inbox ensures a smooth transition for your team. The platform learns from help articles, private FAQs, and other external resources to improve its accuracy over time. This enables companies to scale support without increasing costs. By automating routine queries, Help.center frees up your agents for more complex issues.
